Contacts

How to Reach Us

If you'd like to get in touch with the team at 12questions.us, the best way is by email: contact@12questions.us. We read every message and do our best to respond to all reasonable enquiries.

What You Can Write About

We welcome messages on a range of topics, including:

• Questions about our content, reviews and rankings of UK betting and casino sites
• Corrections — if you've spotted outdated or inaccurate information on our pages
• Feedback and suggestions on how we can improve the site
• Partnership and advertising requests

Please include as much relevant detail as possible in your message so we can help you quickly.

Response Time

We usually reply within a few business days. During busy periods it may take a little longer, but we aim to answer every genuine enquiry.

Questions About Your Casino Account

Please note that 12questions.us is an independent review website — we are not a gambling operator and we do not run any casino or betting platform. For this reason, we cannot help with questions about:

• Deposits or withdrawals
• Bonuses, free bets and wagering requirements
• Account verification, login problems or closed accounts

For these matters, please contact the customer support team of the casino or betting site directly — their details can be found on the operator's own website.

Need Help With Gambling?

If gambling is no longer fun and you're worried about yourself or someone close to you, free and confidential help is available in Great Britain. Contact the National Gambling Helpline, run by GamCare, by calling 0808 8020 133 (freephone, available 24/7) or visit www.gamcare.org.uk for live chat, support forums and treatment options.